About SpaShopper & Customer Support
SpaShopper is an online retailer focused exclusively on hot tub and spa replacement parts. Our store was built to make finding compatible and OEM parts easier, faster, and more affordable for spa owners, service technicians, and professionals. We offer an expanded selection of spa pumps, heaters, control boards, filters, valves, plumbing components, and accessories for a wide range of popular spa brands.
SpaShopper.com has been online since 2015 and has been under new ownership since April 2023. We’ve recently upgraded our website to provide a better shopping experience, improved navigation, and easier access to a larger selection of parts with better shipping options than ever before.
As part of this upgrade, returning customers may need to reset their password the first time they log in to the new site.
USA-Based • Fast Shipping • Real Support
We are proud to be the home of The Hot Tub Professor, a trusted industry expert with over 25 years of hands-on experience in hot tub and spa repair. Our support is built on real-world knowledge, not guesswork.
- Real Industry Experience: Training and helping technicians using proven troubleshooting, diagnosis, and repair methods.
- Repair Techniques & Tools: Known for developing time-saving repair techniques and creating specialized tools and repair part kits designed to simplify difficult fixes and improve long-term results.
- Problem-Solver Mindset: We focus on identifying the root cause of repair issues and delivering smarter solutions that help prevent repeat failures.
Our goal is simple:
- Help you find the correct part the first time
- Reduce returns, frustration, and downtime
- Ship quickly and provide real support when you need it
Customer Support FAQs
How can customer support help me find the right part?
Our team can assist by phone or by reviewing photos of your existing part or spa equipment to help identify compatible replacements before you order.
Do you support professional spa technicians?
Yes. We work with both spa owners and professional service technicians.
Not sure what part you need?
Text us clear photos of your existing part or equipment and we’ll help you match it before you place your order.
Text Photos: 772-800-5445
☎️ Call: 844-500-4645
✉️ Email: dvillanueva@spapartsnet.com